Consumer Privacy Notice

Visit the St. Elizabeth Healthcare Privacy Policy and St. Elizabeth Physician's Privacy Policy for details regarding the categories of personal information collected through St. Elizabeth website properties and the organizational purpose(s) for which the information will be used to improve your digital consumer/patient experience. We do not sell or rent personally-identifying information collected.


Selecting an EAP


The following checklist is designed to assist you in selecting an EAP vendor.

  1. Does the EAP offer the option of both male and female counselors? _____Yes    _____No
  2. Are the EAP counselors STATE licensed or certified? _____Yes    _____No
  3. Do the EAP counselors have a minimum of a master’s degree? _____Yes    _____No
  4. Can the EAP provide resumes/vitae of each counselor? _____Yes    _____No
  5. Does the EAP offer day and evening appointments five days a week in Kentucky? _____Yes    _____No 
  6. What are the exact hours of clinical appointment availability? ______
  7. Is a counselor available 24 hours a day, 7 days a week? _____Yes    _____No
  8. Does the EAP have a formal supervisory referral process? _____Yes    _____No
  9. Does the EAP offer quarterly utilization/activity reports? _____Yes    _____No
  10. Is the EAP available to respond to company requests in a timely manner? _____Yes    _____No
  11. Are the telephones answered after hours? Explain how. _____Yes    _____No
  12. Is a counselor available to be on-site at your facility for an intervention? What is the response time? _____Yes    _____No
  13. Has the EAP ever lost a contract to another vendor? _____Yes    _____No
  14. Does the EAP offer client satisfaction/feedback? _____Yes    _____No
  15. Are the counselors employees of the EAP or are they private practitioners on contract (affiliates)? _____Yes    _____No
  16. Is EAP the provider's sole focus? _____Yes    _____No
  17. Is the EAP office designed for anonymity and confidentiality? Explain. _____Yes    _____No
  18. Can the EAP provide a list of training programs they offer? _____Yes    _____No
  19. Can the EAP provide samples of promotional materials? _____Yes    _____No
  20. Does each therapist have a minimum of three years post graduate clinical experience? _____Yes    _____No
  21. Does the EAP have clinical interns providing counseling? _____Yes    _____No
  22. Does the EAP have counselors trained in Critical Incident Stress Debriefings (CISD)? _____Yes    _____No