Selecting an EAP
The mission of the St. Elizabeth Employee Assistance Program is to partner with business, industry, human resource professionals, and employees to resolve personal issues which impact or have the capacity to impact work performance.
Why have an EAP?
The Employee Assistance Professional Association (EAPA) reports that for every $1 invested in EAP there is a return of $6 through:
Location and Hours
Location and Hours
Address
St. Elizabeth Employee Assistance Program
4123 Olympic Blvd.
Suite 151
Erlanger, KY 41018
Phone Number
Phone: (859) 301-2570
Toll Free: 1 (800) 436-9300
Fax: (859) 655-6030
Checklist
The following checklist is designed to assist you in selecting an EAP vendor.
- Does the EAP offer the option of both male and female counselors? _____Yes _____No
- Are the EAP counselors STATE licensed or certified? _____Yes _____No
- Do the EAP counselors have a minimum of a master’s degree? _____Yes _____No
- Can the EAP provide resumes/vitae of each counselor? _____Yes _____No
- Does the EAP offer day and evening appointments five days a week in Kentucky? _____Yes _____No
- What are the exact hours of clinical appointment availability? ______
- Is a counselor available 24 hours a day, 7 days a week? _____Yes _____No
- Does the EAP have a formal supervisory referral process? _____Yes _____No
- Does the EAP offer quarterly utilization/activity reports? _____Yes _____No
- Is the EAP available to respond to company requests in a timely manner? _____Yes _____No
- Are the telephones answered after hours? Explain how. _____Yes _____No
- Is a counselor available to be on-site at your facility for an intervention? _____Yes _____No What is the response time?
- Has the EAP ever lost a contract to another vendor? _____Yes _____No
- Does the EAP offer client satisfaction/feedback? _____Yes _____No
- Are the counselors employees of the EAP or are they private practitioners on contract (affiliates)? _____Yes _____No
- Is EAP the provider’s sole focus? _____Yes _____No
- Is the EAP office designed for anonymity and confidentiality? Explain. _____Yes _____No
- Can the EAP provide a list of training programs they offer? _____Yes _____No
- Can the EAP provide samples of promotional materials? _____Yes _____No
- Does each therapist have a minimum of three years post graduate clinical experience? _____Yes _____No
- Does the EAP have clinical interns providing counseling? _____Yes _____No
- Does the EAP have counselors trained in Critical Incident Stress Debriefings (CISD)? _____Yes _____No
St. Elizabeth EAP Service Overview
Learn More
Contact Us
For more information or to schedule an appointment with the St. Elizabeth Employee Assistance Program, please call (859) 301-2570.
