Visitor Guidelines

Visitor Guidelines

Updated Visitor Guidelines

Updated: Monday, Feb. 27, 2023

Effective Monday, Feb. 27, 2023, at 8 a.m., updated inpatient and outpatient visitor guidelines will be implemented for all St. Elizabeth Healthcare hospitals. There is no limit on the number of visitors for inpatients during the established visiting hours of 8 a.m. to 8 p.m., seven days a week.

Children under the age of 14 are not permitted unless specified by the department/unit. (Please scroll down to see specific department information.)

St. Elizabeth Edgewood visitors can enter the hospital through the Main Entrance – 1a.

PLEASE NOTE: COVID-19 positive inpatients may receive two visitors per day during the scheduled inpatient visitor time frames.

All visits should be coordinated with the charge nurse of the unit for COVID-19 positive patients. Overnight visitation for patients who need additional support may be allowed with approval by the charge nurse. Once the visitors exit the unit for the day, they are not able to return.

Visitors of COVID-19 positive patients will be required to sign a waiver and will be instructed on proper isolation processes by team members.

Attention Visitors:


Masking Policy:

Using the CDC COVID-19 data tracker as a guide, masking is optional for all patients and guests unless:

Two or more of our four designated counties (Boone, Campbell, Kenton and Dearborn) are showing a community level of RED (HIGH).


The county in which the specific facility or practice reside is a community level of RED (HIGH).


  • Masking will be required for patients seeking care who have signs of respiratory illness.
  • If you are a visitor and not seeking care, we ask that you not enter this facility with:
    • A positive viral test for COVID-19
    • Symptoms of COVID-19
    • Been in close contact with someone with COVID-19 in the past five days.

Learn more about COVID-19 symptoms and testing at

Specific Department/Unit Updates:


  • Two visitors per ED patient will be permitted. Other visitors will need to remain in the car and not in the lobby. Visitors may switch during the patient visit while in the ED.
  • If the patient is less than 18 years of age, two visitors are permitted, one parent or legal guardian will be required to accompany them.
  • Patients admitted from the ED with visitors will be required to follow the inpatient visitation process.
  • Known COVID-positive patients are not permitted visitors.
  • If a patient is tested for COVID, the visitor may remain with the patient until test results are obtained. A positive test result will require the visitor to return to the car.
  • Proper masks and social distancing will be required at all times, including in the patient room.
  • Visitors must remain in the patient treatment room at all times.

For Emergency Department patients being admitted outside of standard visitation hours (8 p.m. to 8 am.):

  • One or two visitors may accompany the patient for up to two hours to assist with the transition to inpatient care.
  • If visitor(s) desire to stay overnight, they must arrange with the house supervisor at that facility.
  • Visitation badges will be provided for these visitors.


  • Patients receiving ultrasounds are permitted three visitors, but children under 14 are not permitted.
  • One patient care partner (greater than age 14) should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in the cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


  • Labor and Delivery:
    • One designated support person for mothers delivering babies is permitted in triage.
    • One designated support person and two visitors will now be permitted in the room for delivery.
    • One designated support person and two visitors at a time will now be permitted for prenatal patients.
    • Only one support person is able to stay overnight.
  • Post Labor (1B Unit):
    • One support person and two visitors at a time are permitted during visiting hours.
    • One support person is permitted to stay overnight.
    • Siblings older than 18 months may visit but an adult, not including the patient, must accompany the child. Siblings are permitted to visit between 5-7 p.m.
  • Neonatal Intensive Care Unit:
    • Mother and significant other, the two people with infant identification bracelets, may visit at any time.
    • Once the visitation form is filled out, the mother may designate up to six people to visit baby, but they must be accompanied by a parent.
    • Only four visitors are permitted at the bedside at a time.
    • No siblings or family other than the mother and significant other with infant identification bracelets may stay overnight.
  • COVID-19 Positive Patients for Labor and Delivery and Post Labor (1B Unit):
    • COVID-19 positive patients may have one support person during the mother’s stay and two additional visitors each day. Once these additional visitors exit the unit, they will not be able to return.


  • Edgewood, Ft. Thomas, Dearborn, Edgewood Surgery Center, Crestview Hills Surgery Center:
    • Adult Patients: Two visitors are able to come in and stay in the waiting room, then return to the post-op area after the procedure to assist with the patient’s discharge process.
    • Pediatric Patients: Two visitors are able to come in and stay in the waiting room, then return to the post-op area after the procedure to assist with the patient’s discharge process.
  • Florence:
    • Adult Patients: One visitor is able to come in, and then leave during the procedure, then return to assist with the patient’s discharge process as instructed by the RN.
    • Pediatric Patients: Two visitors are able to come in and stay in the waiting room, then participate in the post-op discharge process as instructed by the RN.