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Shawn Ross, MD
Family Medicine
2300 Chamber Center Drive
Ft. Mitchell, KY 41017-1686
Dr Ross actually cared about what I said
I believe the doctors and the nurses there plus the reception is very helpful
She listened, came up with a treatment plan & also discussed my upcoming hip surgery.
I've told others about that positive visit and I'll be going back soon.
Really listened n described details
Dr. Ross cares and shows it !!!!!!!!!!!!
Dr. Ross was very helpful
Dr. Was very nice, she listened to my concerns.
Dr. Ross is soft-spoken and exemplary in her communication skills.
She was very kind and understanding. She got me in quickly and out quickly.
I like Dr Ross. I feel like she takes her time. I think she is thorough and knowledgeable.
*Dr. Ross is a good listener and is good at explaining answers.
Was a routine visit
Did not review records before walking in
Good experience
Conversation felt rushed and I tried to ask questions and I felt I was on the defense. I was trying to understand what the plan was going to be. By the end of the appointment I had decided I was going to go to a different doctor.
Dr Ross was excellent and I was very impressed with her
For having the doctor the first time, did not think she really investigated on my health questions or concerns. More of a general questions. This was the first time I ever met her.
Dr was rude . Would not listen . And was extremely condescending. I will be looking for a new doctor .
I was very impressed with Dr. Ross. She took her time with me and made sure all my questions were answered. I never felt rushed which I truly appreciated.
Dr Ross provided information for me to research so that I could make an informed decision about my issue and next steps for medication and treatment. I was very happy with the way Dr. Ross addressed my concerns and provided solution options.
This was my first time seeing *Dr. Ross - and it will definitely be the last. She was not personable at all - very cold - very short & with t total lack of caring. Not only did she act like she did not want to treat my issue even tho I was very sick, but when she did prescribe meds she stated she would absolutely not give me what my previous doctors in your office had prescribed which we proved had worked to resolve my very sick issue. Your *Dr. Ross really has no bedside manner & obviously does not want to take care of your patients.
I asked her to be my primary physician. I was very pleased and she was extremely thorough and polite.
Set up referral after brief discussion, also set up an ultrasound to be done before I see this new specialist. Did refills for meds, Did a brief physical exam.
Dr Ross gave very precise information about my meditations and the necessity of them.
Yes, I would recommend her. She is very very nice.
Dr.Ross listened to my problems and also gave me some tips that might help me.
This was just my annual wellness visit
Dr. Ross is the best.
Already told several friends how happy I am with Dr. Ross.
Told the doctor I was having a reoccurring problem with my stomach and my digestion , how it was affecting me and the doctor seemed to not really care or dismissed the problem. Did not propose any type of diagnosis or possible treatments I could do.
Dr.Ross made me feel comfortable and listened to any concerns I had. She seemed very knowledgeable, especially since it was my first visit with her.
Poor bedside manner, didn't offer any insight.
All was good!
Dr. Ross is a very good doctor. She cares about my needs and concerns!
First time with shawn ross, as I had been a patient of dr. Baker for 25+ years. Time will tell, regarding dr. Ross. But 1st visit was good.
Care provider did not ask about my symptoms or illness. Gave me a survey about depression and told me to seek mental health care. I had to beg for testing to be ordered as she told me my symptoms didn't warrant testing. I received the test results via mychart. I never received a phone call regarding the results one way or the other. This was one if the worst visits I have ever had. It made me feel like I wasn't being heard about my illness.
She called back to inform me of test results.
MD.Ross was amazing so helpful, so lovable I am very thankful for her .
Felt very comfortable
Dr. Ross is a wonderful physician and I would recommend her to anyone.
She took time to discuss my knee issues which is being treated by another doctor. Never felt rushed.
Very knowledgeable and responded to a follow up question on MyChart very quickly!
Wonderful for experience. Wonderful.
Having a female doctor who is actually focused on me is refreshing!
My first time with this provider. Hard to make good judgement.
Dr Ross has great bedside Manor. She listen to my concerns. I came to her because someone recommended her to me. I will do the same
Keep up the great work
Had the best dr.'s and nurses.
Dr. Ross explained everything thoroughly, looked through my chart thoroughly and brought up things she thought could be made better. I appreciated her attentiveness.
She took time with me but she didn't really solve my issue and there was zero follow up after I left. It took a week for her to even reach out in my chart with my test results. Just no real interest in me as a patient. I will probably not see her ever again.
She was very thorough
All good , no bad experience. Dr. Ross scheduled blood test for me. She called me personally to discuss the results of my test. Very nice.
Excellent
My first visit was great and I'm looking forward with my health care with Dr. Ross and her team.
I would recommend the service provided, though I don't have the names of the individuals.
Dr Ross was patient and understanding of my concerns and addressed them satisfactory
Very thorough
She put me at ease and was very helpful.
Dr.Ross was very thorough and I appreciated her taking time to get to know me.
Very informative
She asked 4 times if I had a fever after I had told her what it was.
Didn't feel a rapport with her
Very thorough.
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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