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Patient Resource Services

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The Department of Patient Resource Services (Patient Logistics, Case Management, Care Coordination and Social Services) has been structured to ensure that patients receive timely, high-quality, patient centered care and attention throughout their stay at St. Elizabeth.

Our team consists of Patient Logistics Coordinator Nurses, Senior Admission Specialists, Case Managers, Care Coordinators, Utilization Management Nurses and Social Workers.  All of whom provide assistance and support along our care continuum, from admission to discharge. It is through teamwork at every level that we are able to achieve excellence in care.

Our completely confidential services are available to all patients and their families. All of our social workers have degrees in social work and are licensed to practice in the Commonwealth of Kentucky.

When we meet with you, we will always listen to your needs, then help you identify your strengths and show you how you can use them to find solutions your problems. We’ll also suggest alternatives and help you connect with other appropriate sources of help.

We understand that illness affects everyone in the family, not just the patient. That’s why our supportive and compassionate team of professional social workers and care coordinators are always here for you.

We also know that your health is directly connected to your emotional and social needs. We work with you to meet those needs as you or your loved one travel the road back to wellness.

Click here to download a printable pdf of the St. Elizabeth Healthcare Patient Toolkit.

Click here to download the Nursing Home Placement Handbook.


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