Visitor, Vaccine & COVID-19 Updates
Weather Related Changes & Closures
  • MENU MENU
    MYCHART LOGIN PAY MY BILL FIND A DOCTOR FIND A LOCATION PATIENTS & VISITORS MEDICAL SERVICES COMMUNITY OUTREACH RESOURCES CAREERS
  • Patients & Visitors
  • Medical Services
  • Community Outreach
  • Resources
  • Careers
MYCHART LOGIN PAY MY BILL FIND A DOCTOR FIND A LOCATION PATIENTS & VISITORS MEDICAL SERVICES COMMUNITY OUTREACH RESOURCES CAREERS
  • Homepage
  • News

Ask the Expert: How can the Nurse Now Helpline help with medical advice after hours?

Thursday February 18, 2021
Written by Liz Bonis & Merby Curtis

ERLANGER, Ky. (WKRC) - Nurses will now answer questions if you need help after hours. It's all part of a new phone line in the community.

The St. Elizabeth Physicians launched the new Nurse Now Helpline, which will be available for after-hours medical advice.

We have all been there before: It is the middle of the night or the weekend and you have hurt yourself or your child is hurting. Now, you can simply pick up the phone and talk to a nurse at no charge.

"The Nurse Now Helpline is a triage line where you can speak with a registered nurse for any health questions that you may have," said Sara Browne, program manager of virtual health at St. Elizabeth Healthcare.

Browne is one of the nurses managing this helpline. She's part of this virtual health team at the St. Elizabeth Training and Education Center in Erlanger. While nurses there learn to care for patients with simulated training, when a real medical crisis hits, this education line is now available when your doctor's office is not.

You can call the helpline from 4 p.m. to 8 a.m. on the weekdays and any time on the weekends to talk to a nurse They can also help connect you with more urgent or emergency care if you need it.

Anyone in the community can use this helpline, even if you aren't a St. Elizabeth patient.

You can reach the helpline at 888-4STE-NOW.

Featured News

  • Goddard students take a 'virtual field trip' to St. Elizabeth operating room

  • Ask the Expert: Who is hesitant about getting the vaccine?

  • Dearborn County Chamber Announces 2020 Awardees

About St. Elizabeth
  • About Us
  • Associate Log In
  • Associate Intranet
  • Careers
  • For Health Professionals
  • Foundation
  • St. Elizabeth Physicians
  • Learn More
How Can We Help?
  • Find a Location
  • Find a Provider
  • Frequently Called Numbers
  • Health Library
  • Pay My Bill
  • Pagar Su Factura
  • Site Map
Legal
  • Disclaimer/HIPAA
  • Patient Rights and Responsibilities
  • © 2019 St. Elizabeth Healthcare.
  • All rights reserved. St. Elizabeth Healthcare is a registered 501(c)(3) non-profit corporation serving the Northern Kentucky/Greater Cincinnati region. Tax identification #610445850
Help Us Continue To Provide Quality Care
  • Donate
  • Human Resources
  • Physician Opportunities
  • Volunteer
Visit St. Elizabeth Physicians
Healthy
Headlines
  • Helping you live a better life.
  • View Health Tips
Social
About St. Elizabeth
About Us
Associate Log In
Associate Intranet
Careers
For Health Professionals
Foundation & Donations
Resources
CareGram
Find a Location
Find a Provider
Frequently Called Numbers
MyChart Login
Pay My Bill
Legal
Disclaimer/HIPAA
Patient Rights and Responsibilities
Human Resources
© 2021 St. Elizabeth Healthcare. All rights reserved. St. Elizabeth Healthcare is a registered 501(c)(3) non-profit corporation serving the Northern Kentucky/Greater Cincinnati region. Tax identification #610445850