Ask the Expert: How can the Nurse Now Helpline help with medical advice after hours? Thursday February 18, 2021 Written by Liz Bonis & Merby Curtis ERLANGER, Ky. (WKRC) - Nurses will now answer questions if you need help after hours. It's all part of a new phone line in the community. The St. Elizabeth Physicians launched the new Nurse Now Helpline, which will be available for after-hours medical advice. We have all been there before: It is the middle of the night or the weekend and you have hurt yourself or your child is hurting. Now, you can simply pick up the phone and talk to a nurse at no charge. "The Nurse Now Helpline is a triage line where you can speak with a registered nurse for any health questions that you may have," said Sara Browne, program manager of virtual health at St. Elizabeth Healthcare. Browne is one of the nurses managing this helpline. She's part of this virtual health team at the St. Elizabeth Training and Education Center in Erlanger. While nurses there learn to care for patients with simulated training, when a real medical crisis hits, this education line is now available when your doctor's office is not. You can call the helpline from 4 p.m. to 8 a.m. on the weekdays and any time on the weekends to talk to a nurse They can also help connect you with more urgent or emergency care if you need it. Anyone in the community can use this helpline, even if you aren't a St. Elizabeth patient. You can reach the helpline at 888-4STE-NOW.