Business Courier Healthcare Heroes
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St. Elizabeth Healthcare and St. Elizabeth Physicians are proud to honor our own who were right here for our patients and community. Keep reading to be inspired by our Cincinnati Business Courier Health Care Heroes Award winners and finalists.

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2023

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Stephanie Bonfilio

Stephanie Bonfilio, MSN, RN, OCN, ONN-CG
Oncology Navigation Manager

Health Care Heroes Finalist,
Patient Experience Category

What are the key attributes necessary to be successful in that role? Implementing change is hard, so being tactful and collaborative is key. However, one of the most important attributes is my push to always think about what is best for the patient. I start there and figure out how to get as close to that as possible. Our goal is to improve patient outcomes and experiences, so always putting the patient at the forefront of our decisions is essential. – Credit: Cincinnati Business Courier

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2022

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Dr. Doug Flora
Executive Medical Director of Oncology Services

Health Care Heroes Winner,
Manager Category

On September 29, 2020, a dream was fulfilled in the Northern Kentucky region as the St. Elizabeth Cancer Center opened its doors. To Dr. Doug Flora, Executive Medical Director of Oncology Services at St. Elizabeth Healthcare, it was a triumphant day and one he had been visualizing and planning for years. A cancer survivor himself, he had dedicated his career to cancer as a medical oncologist and hematologist and no one played a bigger role in shaping the Center’s goal to be patient-centered first and foremost. He knows what it means to be a patient and physician and he made sure whatever patients needed would be provided here — elite options for prevention, genetic screening, precision medicine, clinical research and treatment — all under one roof.

Dr. Dora Savani

Dr. Dora Savani
Medical Director of Infectious Disease Response Team

Health Care Heroes Winner,
Provider Category

Dr. Dora Savani, along with nurse manager Lee Ann Ernst, has led the infectious disease response team since its inception in 2014 following the Ebola outbreak. The all-volunteer team within the clinical staff has trained for situations such as the current global coronavirus pandemic. Dr. Savani coordinates an integrated group of pulmonologists, respiratory therapists, nurses, and other clinicians that have treated more than 20,000 patients since the start of the pandemic in March 2020. – Credit: Cincinnati Business Courier

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Dr. Chanti Flanagan
Family Medicine Physician and Hospitalist

Health Care Heroes Finalist,
Patient Experience Category

What led you to a career in medicine? Throughout the years, as I searched for a career that would fulfill me, wavering at some points between medicine, education, and dentistry; I always came back to medicine. Medicine was a challenging combination of science and art. The ever evolving, ever advancing science of the human body, even to this day, continues to fascinate me. The art, however, lies in the fact that every patient is unique in their presentation, despite many of them carrying the same diagnosis. Credit: Cincinnati Business Courier

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Dr. Chanti Flanagan
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2021

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flora-doug

Dr. Doug Flora
Executive Medical Director of Oncology Services

Health Care Heroes Winner,
Manager Category

On September 29, 2020, a dream was fulfilled in the Northern Kentucky region as the St. Elizabeth Cancer Center opened its doors. To Dr. Doug Flora, Executive Medical Director of Oncology Services at St. Elizabeth Healthcare, it was a triumphant day and one he had been visualizing and planning for years. A cancer survivor himself, he had dedicated his career to cancer as a medical oncologist and hematologist and no one played a bigger role in shaping the Center’s goal to be patient-centered first and foremost. He knows what it means to be a patient and physician and he made sure whatever patients needed would be provided here — elite options for prevention, genetic screening, precision medicine, clinical research and treatment — all under one roof.

flora-doug

Dr. Doug Flora
Executive Medical Director of Oncology Services

Health Care Heroes Winner,
Manager Category

On September 29, 2020, a dream was fulfilled in the Northern Kentucky region as the St. Elizabeth Cancer Center opened its doors. To Dr. Doug Flora, Executive Medical Director of Oncology Services at St. Elizabeth Healthcare, it was a triumphant day and one he had been visualizing and planning for years. A cancer survivor himself, he had dedicated his career to cancer as a medical oncologist and hematologist and no one played a bigger role in shaping the Center’s goal to be patient-centered first and foremost. He knows what it means to be a patient and physician and he made sure whatever patients needed would be provided here — elite options for prevention, genetic screening, precision medicine, clinical research and treatment — all under one roof.

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Lee Ann Ernst, RN
Nursing Supervisor and Team Leader of the Infectious Disease Response Team

Health Care Heroes Finalist,
Patient Experience Category

As Team Leader of the St. Elizabeth Infectious Disease Response Team (IDRT), Lee Ann Ernst coordinates a multi-disciplinary team of around 160 physicians and associates that have been training for years in order to assemble quickly when the area experiences a viral disease outbreak, such as COVID-19. She and the IDRT are the true frontliners at St. Elizabeth, setting up shop at the St. Elizabeth Ft. Thomas ICU in the early days of the pandemic, working long 12-hour shifts in full PPE — white jumpsuits, high boot covers, three pairs of gloves and PAPRs — and doing anything and everything they could for their patients. Through their preparation, dedication and sacrifice, they were able to help care for thousands of COVID-19 patients. To Lee Ann, though, she’s just being a nurse — the job for which she’s dedicated her career.

Lee Ann Ernst, RN
Nursing Supervisor and Team Leader of the Infectious Disease Response Team

Health Care Heroes Finalist,
Patient Experience Category

As Team Leader of the St. Elizabeth Infectious Disease Response Team (IDRT), Lee Ann Ernst coordinates a multi-disciplinary team of around 160 physicians and associates that have been training for years in order to assemble quickly when the area experiences a viral disease outbreak, such as COVID-19. She and the IDRT are the true frontliners at St. Elizabeth, setting up shop at the St. Elizabeth Ft. Thomas ICU in the early days of the pandemic, working long 12-hour shifts in full PPE — white jumpsuits, high boot covers, three pairs of gloves and PAPRs — and doing anything and everything they could for their patients. Through their preparation, dedication and sacrifice, they were able to help care for thousands of COVID-19 patients. To Lee Ann, though, she’s just being a nurse — the job for which she’s dedicated her career.

Lee Ann Ernst, RN

Lee Ann Ernst, RN
Nursing Supervisor and Team Leader of the Infectious Disease Response Team

Health Care Heroes Finalist,
Patient Experience Category

As Team Leader of the St. Elizabeth Infectious Disease Response Team (IDRT), Lee Ann Ernst coordinates a multi-disciplinary team of around 160 physicians and associates that have been training for years in order to assemble quickly when the area experiences a viral disease outbreak, such as COVID-19. She and the IDRT are the true frontliners at St. Elizabeth, setting up shop at the St. Elizabeth Ft. Thomas ICU in the early days of the pandemic, working long 12-hour shifts in full PPE — white jumpsuits, high boot covers, three pairs of gloves and PAPRs — and doing anything and everything they could for their patients. Through their preparation, dedication and sacrifice, they were able to help care for thousands of COVID-19 patients. To Lee Ann, though, she’s just being a nurse — the job for which she’s dedicated her career.

Lee Ann Ernst, RN
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Dr. Chaitanya Mandapakala
Medical Director of Chronic Lung Diseases

Health Care Heroes Finalist,
Innovator Category

Dr. Chaitanya Mandapakala, a St. Elizabeth Physicians pulmonologist and Medical Director of Chronic Lung Diseases at St. Elizabeth Healthcare, treats patients with various types of lung disorder, and his skills and expertise were crucial in the response to COVID-19. He worked on the front lines closely with the multi-disciplinary Infectious Disease Response Team at St. Elizabeth Ft. Thomas, treating his first patient in March and hundreds since. In May 2020, he acted as principal investigator as St. Elizabeth became the first hospital site in the world to start dosing patients with a new COVID-19 treatment from Pulmotect, a bio-pharmaceutical company out of Houston. His efforts both within St. Elizabeth with treatment protocols and interactive lectures, and in the community partnering with Hoxworth to promote the need for convalescent plasma were extraordinary in a time of great need.

Dr. Chaitanya Mandapakala
Medical Director of Chronic Lung Diseases

Health Care Heroes Finalist,
Innovator Category

Dr. Chaitanya Mandapakala, a St. Elizabeth Physicians pulmonologist and Medical Director of Chronic Lung Diseases at St. Elizabeth Healthcare, treats patients with various types of lung disorder, and his skills and expertise were crucial in the response to COVID-19. He worked on the front lines closely with the multi-disciplinary Infectious Disease Response Team at St. Elizabeth Ft. Thomas, treating his first patient in March and hundreds since. In May 2020, he acted as principal investigator as St. Elizabeth became the first hospital site in the world to start dosing patients with a new COVID-19 treatment from Pulmotect, a bio-pharmaceutical company out of Houston. His efforts both within St. Elizabeth with treatment protocols and interactive lectures, and in the community partnering with Hoxworth to promote the need for convalescent plasma were extraordinary in a time of great need.

Dr. Chaitanya Mandapakala
Medical Director of Chronic Lung Diseases

Health Care Heroes Finalist,
Innovator Category

Dr. Chaitanya Mandapakala, St. Elizabeth Physicians pulmonologist and Medical Director of Chronic Lung Diseases at St. Elizabeth Healthcare, treats patients with various types of lung disorder, and his skills and expertise were crucial in the response to COVID-19. He worked on the front lines closely with the multi-disciplinary Infectious Disease Response Team at St. Elizabeth Ft. Thomas, treating his first patient in March and hundreds since. In May 2020, he acted as principal investigator as St. Elizabeth became the first hospital site in the world to start dosing patients with a new COVID-19 treatment from Pulmotect, a bio-pharmaceutical company out of Houston. His efforts both within St. Elizabeth with treatment protocols and interactive lectures, and in the community partnering with Hoxworth to promote the need for convalescent plasma were extraordinary in a time of great need.

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Dr. Elizabeth Velazquez
Family Medicine Physician,
St. Elizabeth Physicians
Florence Ewing Primary Care

Health Care Heroes Finalist,

Community Outreach Category

Two months into the COVID-19 pandemic, St. Elizabeth noticed that the Northern Kentucky Latino community was experiencing a significantly higher COVID-19 infection rate than the population at large. The reasons for this surge seemed to stem from language and cultural barriers, inability to take time off work or work remotely, and less access to care. Education and outreach were needed and Dr. Elizabeth Velazquez, a Family Medicine Physician, joined others from St. Elizabeth to form the Latino COVID Crisis Team. They launched a grassroots campaign to visit Hispanic grocery stores, churches, schools and neighborhoods in an effort to spread information regarding the virus, its prevention and what to do when sick. Dr. Velazquez also starred in Spanish-language PSAs that aired on television, radio and social media. Within weeks, COVID-19 admissions from the Latino community decreased substantially.

elizabeth velazquez

Dr. Elizabeth Velazquez
Family Medicine Physician
St. Elizabeth Physicians
Florence Ewing Primary Care

Health Care Heroes Finalist,
Community Outreach Category

Two months into the COVID-19 pandemic, St. Elizabeth noticed that the Northern Kentucky Latino community was experiencing a significantly higher COVID-19 infection rate than the population at large. The reasons for this surge seemed to stem from language and cultural barriers, inability to take time off work or work remotely, and less access to care. Education and outreach were needed and Dr. Elizabeth Velazquez, a Family Medicine Physician, joined others from St. Elizabeth to form the Latino COVID Crisis Team. They launched a grassroots campaign to visit Hispanic grocery stores, churches, schools and neighborhoods in an effort to spread information regarding the virus, its prevention and what to do when sick. Dr. Velazquez also starred in Spanish-language PSAs that aired on television, radio and social media. Within weeks, COVID-19 admissions from the Latino community decreased substantially.

Dr. Elizabeth Velazquez
Family Medicine Physician,
St. Elizabeth Physicians
Florence Ewing Primary Care

Health Care Heroes Finalist,
Community Outreach Category

Two months into the COVID-19 pandemic, St. Elizabeth noticed that the Northern Kentucky Latino community was experiencing a significantly higher COVID-19 infection rate than the population at large. The reasons for this surge seemed to stem from language and cultural barriers, inability to take time off work or work remotely, and less access to care. Education and outreach were needed and Dr. Elizabeth Velazquez, a Family Medicine Physician, joined others from St. Elizabeth to form the Latino COVID Crisis Team. They launched a grassroots campaign to visit Hispanic grocery stores, churches, schools and neighborhoods in an effort to spread information regarding the virus, its prevention and what to do when sick. Dr. Velazquez also starred in Spanish-language PSAs that aired on television, radio and social media. Within weeks, COVID-19 admissions from the Latino community decreased substantially.

elizabeth velazquez

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