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Shawn Ross, MD
Family Medicine
2300 Chamber Center Drive
Ft. Mitchell, KY 41017-1686
I believe she figured my ear problem out
I was cared for by a Doctor who was very nice and concerned about my health
Dr. Ross spent the appt reading to me from the CDC website. For whatever reason she was not aware of the topic I wanted to discuss even though I had mentioned it on the phone when making the appt. Dr. Ross was pleasant but did not inspire my confidence.
I was a new patient and she was great!
Very thorough with exam and lookin up past treatments and explaining things so I could understand. Truly concerned about health.
Dr. Ross is a excellent person and a great doctor I would see her again!
GOOD EXPERIENCE.
Dr Ross went over test results and medications with me. I felt very comfortable.
I would highly recommend St Elizabeth to anyone seeking help
Very thorough. Answered all of my questions.
She was very cold to me.
Very thorough
Dr.was excellent Visit went well
This provider needs to work on her bedside manner. She did not look at my chart prior to meeting with me which resulted in her not understand why I was truly there. She showed no compassion. She did not do an assessment on me or even assess the area that I was concern. I would never go back to this provider.
Excellent
Dr Ross actually cared about what I said
I believe the doctors and the nurses there plus the reception is very helpful
She listened, came up with a treatment plan & also discussed my upcoming hip surgery.
I've told others about that positive visit and I'll be going back soon.
Really listened n described details
Dr. Ross cares and shows it !!!!!!!!!!!!
Dr. Ross was very helpful
Dr. Was very nice, she listened to my concerns.
Dr. Ross is soft-spoken and exemplary in her communication skills.
She was very kind and understanding. She got me in quickly and out quickly.
I like Dr Ross. I feel like she takes her time. I think she is thorough and knowledgeable.
*Dr. Ross is a good listener and is good at explaining answers.
Was a routine visit
Did not review records before walking in
Good experience
Conversation felt rushed and I tried to ask questions and I felt I was on the defense. I was trying to understand what the plan was going to be. By the end of the appointment I had decided I was going to go to a different doctor.
Dr Ross was excellent and I was very impressed with her
For having the doctor the first time, did not think she really investigated on my health questions or concerns. More of a general questions. This was the first time I ever met her.
Dr was rude . Would not listen . And was extremely condescending. I will be looking for a new doctor .
I was very impressed with Dr. Ross. She took her time with me and made sure all my questions were answered. I never felt rushed which I truly appreciated.
Dr Ross provided information for me to research so that I could make an informed decision about my issue and next steps for medication and treatment. I was very happy with the way Dr. Ross addressed my concerns and provided solution options.
This was my first time seeing *Dr. Ross - and it will definitely be the last. She was not personable at all - very cold - very short & with t total lack of caring. Not only did she act like she did not want to treat my issue even tho I was very sick, but when she did prescribe meds she stated she would absolutely not give me what my previous doctors in your office had prescribed which we proved had worked to resolve my very sick issue. Your *Dr. Ross really has no bedside manner & obviously does not want to take care of your patients.
I asked her to be my primary physician. I was very pleased and she was extremely thorough and polite.
Set up referral after brief discussion, also set up an ultrasound to be done before I see this new specialist. Did refills for meds, Did a brief physical exam.
Dr Ross gave very precise information about my meditations and the necessity of them.
Yes, I would recommend her. She is very very nice.
Dr.Ross listened to my problems and also gave me some tips that might help me.
This was just my annual wellness visit
Dr. Ross is the best.
Already told several friends how happy I am with Dr. Ross.
Told the doctor I was having a reoccurring problem with my stomach and my digestion , how it was affecting me and the doctor seemed to not really care or dismissed the problem. Did not propose any type of diagnosis or possible treatments I could do.
Dr.Ross made me feel comfortable and listened to any concerns I had. She seemed very knowledgeable, especially since it was my first visit with her.
Poor bedside manner, didn't offer any insight.
All was good!
Dr. Ross is a very good doctor. She cares about my needs and concerns!
First time with shawn ross, as I had been a patient of dr. Baker for 25+ years. Time will tell, regarding dr. Ross. But 1st visit was good.
Care provider did not ask about my symptoms or illness. Gave me a survey about depression and told me to seek mental health care. I had to beg for testing to be ordered as she told me my symptoms didn't warrant testing. I received the test results via mychart. I never received a phone call regarding the results one way or the other. This was one if the worst visits I have ever had. It made me feel like I wasn't being heard about my illness.
She called back to inform me of test results.
MD.Ross was amazing so helpful, so lovable I am very thankful for her .
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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