Medical Services Intensive Care Units On behalf of St. Elizabeth Healthcare and our staff, we welcome you to our Intensive Care Units. We know being a patient or family member visiting the ICU can be a stressful time. We are staffed with experts that will provide the best and most reliable care to you during your stay. Find a Location Find a Provider Intensive Care Units Menu Tele-ICU Visiting Hours We are proud to say that here at St. Elizabeth Healthcare our ICU’s are staffed with Registered Nurses. Rounding out our staff are support personnel such as nurse assistants and clerical coordinators. They are here to assist you and the nurses in providing the best care possible. Our staff completes comprehensive training in various aspects of Intensive Care Nursing, and each year attends various classes to update those skills. General Rules Two visitors are allowed per room No one under 14 years of age is permitted to see a patient – Edgewood only While flowers are not banned from the ICU, it is our recommendation that visitors choose another option, such as sending a Care Card while a patient is in critical condition. Because it may be difficult to distinguish which patients are at risk and which are not, should flowers be delivered to the ICU, the nursing staff will most likely ask the family to take them home to reduce the risk for all patients. Our staff is very concerned about the privacy and confidentiality of our patients. When calling ICU units, specific information can not be shared over the phone. We ask that you establish a contact person and a phone tree to contact other family members. By providing us with one person to impart information to, this will allow us more time to spend with your loved one. Open visiting hours, 24 hours a day, seven days a week. We only ask that family in ICU have no more than two visitors at a time. Visiting hours are posted at the entrance to MICU or SICU. We realize that spending time with your family member is a vital part of the healing process. We understand that some people wishing to visit may not be able to see their loved one during those posted visiting times. If you require visiting outside of the posted visiting times, please work with your family member’s nurse or the unit’s charge nurse. Again we have your loved one’s best interests at heart; and we strive to give the best possible care. If you feel that your needs have not been met, please use the phone in the waiting room to call our unit directly. We also ask that this phone be used during non-visiting hours before entering the ICU.