Financial Assistance Programs
Financial Assistance is Available
Patients who meet certain income and eligibility requirements may qualify for financial assistance under federal, state, or hospital sponsored programs. For information on these financial assistance programs, please call customer service at (859) 655-4100, between the hours of 8:00 a.m. and 7:00 p.m., Monday through Thursday and 8:00 a.m. to 3:00 p.m. on Friday.
Federal and State Programs (click here for online application)
The focus of the financial counselor is to secure Federal and State funding (i.e. Social Security, Disability, Medicaid, or Kentucky DSH) for uninsured patients. The financial counselor utilizes a social services approach to help uninsured patients secure such funding. These efforts include face-to-face interviews with patients (even visiting patients at their homes to assist them with the application process), filing necessary paperwork on their behalf, and acting as a patient advocate.
Financial Assistance Program for out of state and Insured Patients (click here for online application)
This is a Hospital sponsored program is designed for individuals that live outside of Kentucky or individuals that have balances remaining after their insurance has processed their claim. This Program ensures that all individuals are able to receive medically necessary care regardless of their ability to pay. This program provides substantial relief from hospital bills if the patient's family income is below 200% of the Federal Poverty Guidelines. Patients must complete an application to be eligible for this financial assistance and provide proof of household income.
Catastrophic Discount Program - Please call (859) 655-4100 for information.
A Catastrophic Discount Program is also available to provide substantial financial assistance to those uninsured patients who experience costly and extended episodes of care due to serious sickness or injury. Under this program we may limit the uninsured patient's financial obligation to 20% of the patient's annual family income. Please call 859-655-4100 for further information
Uninsured Discount Program - Please call (859) 655-4100 for information.
For those uninsured patients who do not qualify for any of the aforementioned discounts, we extend an automatic discount to their hospital bills.
For information on these financial assistance programs, please speak to one of our customer service representatives by calling (859) 655-4100, between the hours of 8:00 a.m. and 7:00 p.m., Monday through Thursday and 8:00 a.m. to 3:00 p.m. on Friday.