Frequently Asked Questions
How do I contact the media relations team?
Guy Karrick: (859) 301-6315 or email@example.com
Main Line: (859) 301-6300
What can the media relations team provide?
The media relations team is available to respond to journalists' inquiries and requests. In addition to providing news releases and health tips, we also provide photographs and digital images, interview scheduling, location for on-site radio taping or remote interviewing, and obtain all necessary permission.
What topics can St. Elizabeth Healthcare address?
Our media relations team will make every effort to accommodate your request. Often times, we can find an expert on any type of health-related topic. Please contact Guy Karrick with specific requests, (859) 301-6315 or firstname.lastname@example.org.
How do I schedule an interview with a physician or other employee of St. Elizabeth Healthcare?
The St. Elizabeth Healthcare media relations team provides assistance to news reporters, photographers and video crews who wish to arrange phone interviews or in-person sessions with St. Elizabeth physicians, staff and patients. We find that our assistance, whether in arranging a simple phone conversation or an elaborate video shoot, makes the interaction go much more smoothly for all involved. Our assistance and presence is required for any visits by members of the media to all St. Elizabeth Healthcare facilities.
How do I gain access to a patient for an interview and/or photo?
When the media wants to interview or photograph a patient, our media relations representative coordinates with the appropriate hospital staff to ensure the patient is physically and emotionally capable.
The media relations representative must obtain the patient's permission in advance. If the patient is a minor, permission must be obtained from the parent or legal guardian. Media representatives will be accompanied by a St. Elizabeth Healthcare media relations professional at all times while in the hospital.
How do I get a condition report on a St. Elizabeth Healthcare patient?
Due to patient confidentiality requirements, members of the St. Elizabeth Healthcare public relations team are available to provide one-word condition reports on current patients being treated at our facilities. Additional information on those patients, and any information on other patients, is only released as permitted by patients and their families. For a condition on a St. Elizabeth Healthcare patient, call (859) 301-6300, 8 a.m.-5 p.m. Monday through Friday.
For a patient condition after hours or on weekends, call the St. Elizabeth Healthcare operators at (859) 301-2000 and ask to page the media relations team member on call. A St. Elizabeth Healthcare media relations team member is on call 24/7.
What do I do after hours?
Reporters calling before or after regular business hours should call (859) 301-2000 and ask the operator to page the media relations representative on-call.