Visitor Guidelines & COVID-19 Updates
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Visitor Guidelines

UPDATED VISITOR GUIDELINES
Effective November 18, 2020

As our community approaches the influenza (flu) season and remains in the midst of COVID-19, we have reviewed our visitation guidelines to ensure the safest way possible for our patients to have visitors. Effective Wednesday, November 18, updated inpatient visitor guidelines will be implemented for all St. Elizabeth Healthcare hospitals. Inpatient visitation will be restricted to one visitor per day during the established visiting hours.

These safety measures are being proactively implemented to do what's best for our patients, associates and physicians before the influenza virus becomes prominent in the community and coupled with COVID-19, results in added illness.

PLEASE NOTE: COVID-19 patients and those who are persons under investigation (PUI’s) may not receive visitors.

VISITORS WILL BE REQUIRED TO:

  • Sign-in and -out upon entry and departure.
  • Wear a mask that covers both the nose and mouth at all times, including in the patient room.
    • Any person wearing a face covering that does not meet that criteria will be asked to use a surgical mask that will be provided to them to wear during visitation.
  • Temperature screen upon entry and answer symptomatic questions.
  • Perform hand hygiene.
  • Travel directly to/from the patient room.
  • Maintain six feet of social distancing at all times during visit.
  • Visitors may not leave and return to the facility during the visit, rather visitors must remain.


FOOD DROP-OFF FOR PATIENTS AND VISITORS:
Please reinforce to patients and visitors that food is not permitted to be dropped off for them. It will not be accepted at the front door of any of our facilities.

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INPATIENT VISITOR GUIDELINES INCLUDE:

  • Inpatient visitation will be restricted to one visitor per day during the established visiting hours of 11 a.m. to 7 p.m., seven days a week. Visitors will be unable to switch with other visitors throughout the day.
  •  If multiple visitors present at the same time, only one visitor will be permitted. We ask that you please coordinate with family and friends to determine the visitation schedule ahead of time.
  • Visitors are not permitted to congregate in hospital lobbies or internal/external common areas.
  • Community Clergy will be limited to one community clergy member per patient during the established hours of Noon to 7 p.m., seven days a week. A clergy member will be not considered a visitor.
  • 1A Main Entrances are the only entrances where visitors may enter.
  • Visitation questions should be directed to the nursing unit at (859) 301-2000.
  • Children aged 14+ will be permitted and will count as one visitor. 
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SKILLED NURSING UNITS AT FLORENCE & FT. THOMAS: 

  • Visitors will not be permitted at this time. 


INPATIENT PROCEDURE/SURGERY:

  • Patients preparing for a procedure or surgery will be tested for COVID-19. From the point of testing until the time of the procedure/surgery being completed, the patient may receive visitors. The patient and visitor must wear a mask throughout the visit.
  • Proper masks must be worn that cover the nose and mouth.


THE FAMILY BIRTH PLACE:

  • Labor and Delivery: A single designated support person for mothers delivering babies. No other visitors will be permitted.
  • Post Labor (1B Unit): A single designated support person for mothers. No other visitors will be permitted. 
  • Neonatal Intensive Care Unit: Limited to the two people with the infant identification bracelets.
  • No children, including siblings of a newborn, will be permitted on any of these units.


EMERGENCY DEPARTMENT:

  • No visitors will be permitted at this time unless the patient requires one advocate to provide appropriate care. 
  • Both parents of patients <18 years of age will be permitted.
    • If siblings are present, only one parent will be permitted and the other parent will need to return to the vehicle with the siblings.
    • If siblings are present at the same time, and only one parent is present, we ask that the parent please coordinate with family and friends to determine who can pick-up the siblings so the parent can remain with the minor child while in the ED.
  • Adult patients with children will need to coordinate with family and friends to pick-up children from the ED so parent can be treated.
  • Admitted patients may not have visitors while in the ED. 
  • Exceptions will be made for families of loved ones who are facing imminent death.
  • Proper masks and social distancing will be required at all times, including in the patient room.


INPATIENT HOSPICE:

  • Inpatient Hospice will follow the hospital visitation guidelines.
  • Exceptions will be made for families of loved ones who are facing imminent death (see below).


IMMINENT DEATH:

  • Visitors will be limited to parents, spouse and/or significant other, siblings and children aged 14+. 
  • Amount of visitation time may be determined based upon patient circumstances.
  • Proper masks and social distancing will be required at all times, including in the patient room.
  • Any visitation exceptions outside of these guidelines will need to be approved by the nursing
    supervisor. 

OUTPATIENT VISTOR GUIDELINES INCLUDE:

CANCER CENTER:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • Excludes radiation therapy


CARDIAC CATHETERIZATION LABS:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • Excludes radiation therapy


ENDOSCOPY:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


ADVANCED HEART FAILURE MANAGEMENT CENTER / VALVE CENTER: 

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


INTERVENTIONAL RADIOLOGY:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • Excludes IR patients that report to same day surgery. 


MATERNAL FETAL CENTER:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


PRE-ADMISSION TESTING:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


PRECISION MEDICINE:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


PULMONARY FUNCTION LAB:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner attends pre-procedure discussion, leaves the facility for the procedure, and will be called back for the post-procedure discussion.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.


SAME DAY SURGERY - HOSPITAL BASED:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner attends pre-procedure discussion, leaves the facility for the procedure, and will be called back for the post-procedure discussion.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • Excludes surgery centers


SAME DAY SURGERY - SURGERY CENTERS:

  • Only the person receiving the procedure/surgery may enter the building. The patient will be temped screened and should be masked upon arrival.
  • If the patient has a driver, the driver will be asked to return once the patient’s procedure/surgery is complete. The driver will be notified for pick-up.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • If an adult patient requires someone to accompany them due to cognitive or physical needs, one person will be permitted in order to provide necessary care.
  • No children are permitted. Arriving with children may result in cancellation of your appointment.


WOMEN'S WELLNESS:

  • One patient care partner (greater than age 14) will be given a blue sticker after they're temp screened and should be masked upon arrival. Children and other visitors are not permitted. Arriving with children may result in cancellation of your appointment.
  • Patient care partner must wait in assigned patient room and leave only for the bathroom.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • Excludes dexa and screening mammograms.
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OTHER OUTPATIENT SERVICES:

  • Only the person receiving the procedure/surgery may enter the building. The patient will be temped screened and should be masked upon arrival.
  •  If the patient has a driver, the driver will be asked to return once the patient’s procedure/surgery is complete. The driver will be notified for pick-up.
  • Minors (children under 18) who come in for outpatient services, procedures, or treatment ARE permitted to have TWO (2) adults accompany them. The adults may not switch out or be replaced by another adult once here and may not return once they leave the facility.
  • If an adult patient requires someone to accompany them due to cognitive or physical needs, one person will be permitted in order to provide necessary care.
  • No children are permitted. Arriving with children may result in cancellation of your appointment.
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IF VISITORS DO NOT COMPLY WITH THESE REQUIREMENTS, THEY WILL BE UNABLE TO ENTER THE FACILITY.