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Jai Bikhchandani, MD
Colon and Rectal Surgery
20 Medical Village Drive
Edgewood, KY 41017- 5401
4900 Houston Road
Florence, KY 41042-4824
*Dr. Bikhchandani was very clear in explaining my condition and what would happen during the operation. He was friendly, attentive and thorough.
They are all kind!
Great
Very clear explanations were provided regarding different medical options and next step's to determine a course of treatment.
Was very impressed with Dr. B. Felt very confident with him
Dr. B had very good bedside manner. Appreciate that very much.
Highly recommend
Made me feel very comfortable
Doctor and staff great. Dr. B took the time to answer any questions we had and he answered them in way we could understand.
Dr. B is awesome ...he cares for his patients.
*Dr. B was unbelievably caring, kind, professional, yet friendly! Very impressive!
Very satisfied with my care.
Everything was explained and was very thorough. Would recommend to other people.
Very professional, concerned and helpful
Dr. Bakchandani was incredible with my Mom. My Mom and I were very impressed with his \"bedside manor\"
All people working there are great.
Excellent here.
Very professional and courteous
Everyone from Anthony who checked me in out on the lobby and walked me all the back to my room to Mary who was there when I woke up and wheeled me out to car were Outstanding!!!
*Dr. B. is awesome!
The doctor was very efficient and personable and he was very thorough. He answered all of our questions so that we could understand what would happen.
I was treated with respect at all times.
After a very long wait, the doctor entered the room abruptly, without knocking & didn't introduce himself. I never met this doctor before & am dealing with severe pain. There was no concern or even calmness in his approach. He was pushing a Botox procedure which I was unfamiliar with and scared about. Instead of easing my mind or explaining things in depth, he kept interrupting me when I would ask questions. I expressed that I was upset because I felt as if I have not been given any answers to help me with my issues. He said \"I just gave you an answer, you just don't like my answer.\" I work in the dental field, I'm a dental hygienist and we are always taught to approach our patients with respect, concern & professionalism. Also-if a patient is in pain & explains it to be excruciating (as I did), our first priority Is getting the patient out of pain. That was nothing of what I received from this visit. He refuses to listen to my thoughts and concerns towards my treatment, prescribing me miralax 3 times a day-which I told him I have tried doing since I we 15 years old, It doesn't work for me. I refuse to see this doctor again and will definitely not be recommending this office due to the horrible experience I had. You could tell he was just trying to get my $$$, I felt like a box that was being checked rather than a patient who has actual concerns.
Very thorough.
Dr B is an excellent Doctor. He is professional and very personable. He helps put me at ease I trust him completely. I appreciate his ability and help.
Dr B exudes excellence and professionalism and experience in the care he gives his patients. His bedside manner upon first impression is most reassuring as I have a situation that I was rather nervous about and had no idea what he might find and what the course of treatment would be. He covered everything in understandable detail and set my expectations for the entire procedure and recovery.
*Dr. Bikhchandani was efficient, kind, courteous, quite knowledgeable, easy to understand, with empathy and positive, very helpful ideas for my future health.\n1. Doctor.
Dr B is awesome
All good.
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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