Obstetrics and Gynecology
6105 1st Financial Drive
Burlington , KY 41005-7892
1400 Grand Avenue
Newport, KY 41071-2570
*Dr. Carpenter was in a huge rush. Explain results very, very fast. Did not care if I understood and did not let me ask questions.
Extremely satisfied with Dr. This was my first appointment with her and I will always request her.
Appointment was good but felt rushed
*Dr. Carpenter is amazing. She takes any amount of time needed to discuss questions and concerns. She always makes me feel comfortable.
Dr. Carpenter is the best and I mean that.
This is the best care I've ever received I'm happy I chose St Elizabeth
Dr.Carpenter is the best!
Love her !
She was more helpful with more answers in my 15 minute visit than any of the physicians I had at my old doctor's office in the last several years. She genuinely cared about my concerns and that I was a little scared and she was kind, helpful, and understanding.
Answered all my questions
My doctor was extremely nice and very informative about the vaccine I was offered while I was there. She did not pressure me into getting the vaccine, but gave me lots of information about it and listened to me about any of my concerns. She was extremely efficient in getting my in and out in the quickest manner without disregarding any of my questions or comments. Overall, I thought my appointment went really well and I appreciated that she was able to see me on such short notice.
I really liked Dr. Carpenter. She was very helpful and compassionate.
Dr. Carpenter was wonderful and one of the most thorough providers I have ever been to. She did a great job of answering all of my questions.
I felt like Dr. Carpenter was in a rush to get somewhere else. She was literally walking out the door while I was trying to ask more questions. Like she was trying to answer in passing.
Dr. Carpenter is one of the best doctors I've known, she listened, explained probable reasons of what could be happening, gave me options to try - very professional, kind.
*Jacqueline is super!
This was my first visit to Dr. Carpenter & and she listened to my worries & made me feel very comfortable.
Just a little bit of friendliness goes a long way
Dr. Carpenter does not have an excellent bedside manner. She seemed hurried and put forth no effort to see that I was at ease. She hardly looked at me the first half of the time she was in the room, she instead looked at the computer. I know there are things that need to be filled out but for seeing a patient who hasn't been in the office for over 3 years I was anticipating a little more time and compassion. I love this practice and the other doctors that I have seen. And I recommend the practice as a whole. But I would not recommend Dr. Carpenter to anyone looking for a listening ear. She seems like a woman who is too busy to take the proper time with her own patients. Not a great quality in any doctor, but especially not a ladies' doctor.
The doctor mentioned a few ways to treat menopause symptoms but at a very high level and while she was very polite and listened to me it was clear she was in a rush to get to the next patient. I understand she's forced to see a lot of patients each day and can't spend a ton of time with each, but it would be nice to have a way to get more detail to answer my questions - either through conversation, reading material or even direction to reputable sources to read online.
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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