Where Should I Go for Care? Know Your Healthcare Options Before You Need Them

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Whether you need routine care, same-day treatment or emergency services, knowing your options can help you get the right care at the right time. St. Elizabeth Healthcare and St. Elizabeth Physicians offer resources to support every step of your care journey.

Key Takeaways

• Call Nurse Now if you are unsure where to begin.
• Use Video Visits on Demand for minor symptoms.
• See primary care for ongoing needs.
• Choose urgent care for non-emergencies.
• Use the emergency department for life-threatening conditions.

Get Quick Care From Home

If you’re dealing with a minor illness such as:

• Sore throat
• Allergies
• Respiratory symptoms

Video Visits on Demand may be the most convenient option. You can connect with a provider from the comfort of your home using your phone, tablet or computer.

Stay Healthy With Primary Care

Your primary care provider is your partner in long-term health. They know your medical history and can help with:

• Preventive care needs.
• Chronic condition management.
• Ongoing health concerns.

Need a provider? Find a primary care provider near you.

Urgent Care for Same-Day Illnesses and Injuries

Urgent care is designed for conditions that need prompt attention but aren’t life-threatening. Common reasons to visit urgent care include:

• Minor injuries.
• Animal bites.
• Mild allergic reactions.
• Illnesses that can’t wait for a routine appointment.

Before you go, you can schedule an urgent care visit or view current urgent care wait times.

Know When It’s an Emergency

The emergency department is the right choice for life-threatening conditions such as:

• Chest pain.
• Stroke symptoms.
• Uncontrolled bleeding.
• Serious injuries.

If you think you may be experiencing a medical emergency, call 911 immediately. You can also view emergency department locations and wait times before heading to the hospital.

Not Sure Where to Start?

If you’re unsure which level of care is right for your situation, start with the free Nurse Now helpline. Registered nurses are available 24/7 to answer questions and help guide you to the most appropriate care option.

Call (888) 478-3669 to speak with a nurse.

Why Choosing the Right Care Matters

Getting care in the right setting can help you:

• Receive treatment sooner.
• Avoid unnecessary wait times.
• Lower out-of-pocket costs.
• Access care when your regular doctor’s office is closed.