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Get Ready for Cold and Flu Season with Video Visits On Demand

October 8, 2026

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Cold and flu season often brings coughs, congestion, fever, body aches and fatigue. When you do not feel well, knowing where to turn for timely care can help you feel better sooner. St. Elizabeth makes it easier to get care without leaving home. With Video Visits On Demand, you can connect with a St. Elizabeth provider using a smartphone, tablet or computer without leaving home.

Video Visits On Demand are available to both new and established St. Elizabeth patients and may be a convenient option for minor illnesses, including many cold and flu symptoms.

Key Takeaways

  • Video Visits On Demand offers convenient virtual care for many common cold and flu symptoms.
  • Both new and established St. Elizabeth patients can schedule appointments.
  • You can schedule online or through MyChart and find step-by-step scheduling videos on the Video Visits On Demand webpage.
  • If you are unsure what level of care you need, Nurse Now is available free of charge, 24 hours a day, seven days a week.

Benefits of Video Visits On Demand

“Video Visits On Demand are a wonderfully convenient option when you are sick,” says Tammy Bowen, APRN, a Virtual Health Nurse Practitioner at St. Elizabeth. “From the comfort of your home or workplace, you can easily make an appointment online that fits into your schedule to see a licensed nurse practitioner who can order testing if needed, diagnose [your condition] and send in medication to get you feeling better quickly.”

The benefits of Video Visits On Demand make it a good care option if you’re seeking convenient and accessible healthcare. Here are some of the advantages you can expect:

Flexible Scheduling: Same-day and next-day appointments may be available, including evenings, weekends and holidays.

Convenience and Time Savings: With video visits, you can avoid the hassle of driving when you don’t feel well and potentially being exposed to others who are sick. You can also easily schedule a virtual visit around your calendar and talk with a provider seven days a week from the comfort of your home or workplace, saving valuable time.

Cost Savings: By opting for a video visit, you can save on transportation expenses and avoid missing workdays due to doctor’s appointments. Virtual visits eliminate the need for travel, making healthcare more affordable.

Accessibility: Accessing quality healthcare can be challenging for those living in remote or underserved areas. Video visits bring healthcare professionals directly to your screen, ensuring that distance is not an obstacle to receiving the care you need.

Early Intervention and Proactive Health Management: It’s important to address cold and flu symptoms quickly to ensure a speedy recovery. With Video Visits On Demand, you can talk to a provider and get treatment advice at the first sign of illness.

Local Expertise: You will be seen by a St. Elizabeth nurse practitioner who understands the needs of patients in our region.

Reduced Risk of Exposure to Infectious Diseases: Visiting any medical office exposes you to other people who may have contagious illnesses, especially during cold and flu season. A Video Visit On Demand can help lessen the risk of being exposed.

How to Schedule a Video Visit

Visit the Video Visits On Demand webpage to view availability and book an appointment, or schedule through MyChart. Step-by-step how-to videos on the Video Visits On Demand webpage explain how to schedule. If you need access to MyChart, request a MyChart activation code, then download the app from the App Store or Google Play.

Do not let cold and flu symptoms leave you wondering where to turn. Schedule a Video Visit On Demand for convenient virtual care. If you need help deciding what level of care is best for your symptoms or illness, call Nurse Now at 888-4STE-NOW (888-478-3669). This free helpline connects you with a St. Elizabeth Physicians registered nurse 24 hours a day, seven days a week, for guidance on at-home care or the next level of care. If you are experiencing a medical emergency, call 911.

Frequently Asked Questions

Video Visits On Demand are available to both new and established St. Elizabeth patients in Kentucky, Ohio and Indiana.
Video visits may be appropriate for minor illnesses and injuries, including many cold and flu symptoms, seasonal allergies, headaches, eye infections, and skin concerns. The provider will let you know if your symptoms require in-person care.
You can schedule through the Video Visits On Demand webpage or MyChart. Step-by-step scheduling videos are available on our webpage.
Call Nurse Now at 888-4STE-NOW (888-478-3669). A registered nurse can discuss your symptoms and help guide you to at-home care, virtual care, an in-person appointment, urgent care or emergency care. The helpline is free and available 24/7. 

Medically reviewed by Tammy Bowen, APRN, on 10/6/2026.

Tammy Bowen, APRN
Saint Elizabeth Physicians Provider
Tammy Bowen, APRN
Nurse Practitioner
Clinical Focuses: Virtual Health, Primary Care
This provider only sees patients in a St. Elizabeth Physicians practice setting.
This provider only sees patients in a St. Elizabeth Physicians practice setting.
Video Visits On Demand
Assigned Virtual Health provider varies. Call to request at (800) 737-7900.
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Practice Location View
St. Elizabeth Physicians
Virtual Health Center- Dolwick
1360 Dolwick Drive, Erlanger, KY 41018-3127
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