Get Care Now

When you face an emergency or want quick care, you don’t want to wait. Consider your options at St. Elizabeth Physicians and St. Elizabeth Healthcare to get yourself the right care, fast. If you have an established Primary Care doctor, same-day appointments or video visits may be available. If you are having a medical emergency, please dial 911.

St. Elizabeth Physicians

St. Elizabeth Healthcare

CURRENT WAIT TIMES

St. Elizabeth Physicians
Video Visits On Demand 

Select next available appointment below.
Learn more about Video Visits on Demand.

Learn more about our Terms & Conditions and Consent to Participate in our Telemedicine program here.

St. Elizabeth Physicians
Urgent Care Average Wait Times

For hours of operation, please click here.  
Please check holiday hours below.

SEP Urgent Care Florence
0 min

SEP Urgent Care Newport-Ft. Thomas
0 min

SEP Urgent Care Crittenden
7 min

SEP Urgent Care Greendale
52 min

SEP Urgent Care Highland Heights
0 min

SEP Urgent Care Richwood
0 min

Disclaimer:  The wait times shown are estimates based on recent patient activity. Times are subject to change. Urgent Care wait times are updated every 15 minutes and defined as the time a patient arrives in the Urgent Care until placed in a treatment room. Please note that even if the estimated wait time is within operating hours, we may already be fully booked for the day, and you might not be seen. If you are experiencing a medical emergency, please call 911. Labor and Delivery services are only available at the Family Birth Place at Edgewood location.

St. Elizabeth Healthcare Emergency Department  Average Wait Times

To find a location near you, click here.

Edgewood Emergency

87 min

Covington Emergency

22 min

Dearborn Emergency

76 min

Florence Emergency

8 min

Ft. Thomas Emergency

14 min

Grant Emergency

5 min

Disclaimer: The wait times shown are estimates based on recent patient activity. Times are subject to change. St. Elizabeth Healthcare Emergency Department (ED) wait times are updated every 15 minutes and defined as the time a patient arrives in the ED until placed in a treatment room. If you are having a medical emergency, please call 911. Labor and Delivery services are only available at the Family Birth Place at Edgewood location.

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Immediate Care Services, Close to YOU

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Nurse Now

When health concerns arise and you aren’t sure what to do, call and talk to a
St. Elizabeth Physicians registered nurse for advice on at-home or next-level care. Available free of charge, 24 hours a day, seven days a week!

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Video Visits on Demand

Whether you’re a new or established patient, you can be seen by one of our
St. Elizabeth Physicians providers through your smartphone or computer. Get on-demand care from home – even on evenings, weekends and holidays.

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Urgent Care

For minor illnesses or injuries that require immediate in-person care, visit one of our five conveniently located St. Elizabeth Physicians Urgent Care centers – evenings, weekends and some holidays. Walk in or schedule your visit in advance using MyChart.

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Emergency Department

For serious or potentially life-threatening issues that require immediate care, call 911 or go straight to the nearest St. Elizabeth Healthcare Emergency Department. We are always close by at our six full-service, 24-hour locations.

Primary Care

Prompt Care From Your Provider

Prioritize your health by establishing a reliable healthcare team before illness strikes. At St. Elizabeth Physicians, our family doctors and advanced practice providers are available across 30+ offices to address your health concerns promptly. If you experience a non-urgent health issue during regular office hours, call your Primary Care doctor first – same-day appointments or online video visits may be available. 

Feeling Sick? Here’s What’s Going Around.

We track the most common symptoms and illnesses affecting our community—from seasonal viruses to trending conditions. Use the dropdown below to learn what’s circulating now and get guidance on where to go for care.

Overview: The influenza virus is a contagious respiratory illness spread mainly by droplets made when coughing, sneezing or talking. Illness can be mild to severe.
Signs & Symptoms: Symptoms range in severity and can include fever, chills, cough, sore throat, runny/stuffy nose, muscle/body aches, headache, fatigue, and in some patients, vomiting and diarrhea.
Contagious Period: Flu is most contagious during their first three days of illness but can infect others beginning one day before symptoms develop and up to seven days after.
Where to Go: For prompt non-emergency care, call our FREE 24/7 Nurse Now helpline to guide you to the best care and discuss possible home remedies. Simply call 888-4STE-NOW. If you’re having a medical emergency, dial 911.
How to Prevent Spread: Preventative measures that should be practiced daily are distancing from sick people, covering coughs and sneezes, frequent handwashing, and taking steps for cleaner air. Cleaner air can mean bringing in fresh outside air, purifying indoor air, or gathering outside.

  • Vaccine Available: Yes
For more information follow the attached link: Influenza
Overview: RSV is a respiratory virus that infects the nose, throat and lungs and generally causes mild, cold-like symptoms. It spreads from direct contact of droplets by an infected person who coughed or sneezed, or direct contact with an infected person or contaminated surface. RSV can survive many hours on hard surfaces. Symptoms usually go away on their own but can become severe in infants and adults with certain risk factors.
Signs & Symptoms: Symptoms usually appear in stages and not all at once. They begin within 4-6 days of infection and can include runny nose, congestion, coughing, sneezing, fever, wheezing and decreased appetite.
Contagious Period: Infected persons are usually contagious 3-8 days, and this period can begin 1-2 days prior to symptom onset.
Where to Go: For prompt non-emergency care, call our FREE 24/7 Nurse Now helpline to guide you to the best care and discuss possible home remedies. Simply call 888-4STE-NOW. If you’re having a medical emergency, dial 911.
How to Prevent Spread: Stay home when you are sick, distancing, handwashing, and taking steps for cleaner air. Cleaner air can mean bringing in fresh outside air, purifying indoor air, or gathering outside.

  • Vaccine Available: Yes
For more information follow the attached link: RSV
Overview: Covid-19 is a contagious respiratory virus and can spread quickly. Although it can feel like having a cold, flu or pneumonia, it may attack more than just your lungs and respiratory system and can result in chronic conditions. Symptoms are generally mild, but some people can experience severe illness.
Covid-19 spreads through droplets when an infected person is coughing, sneezing or talking. They can contaminate the surface they touch.
Signs & Symptoms: Symptoms can include fever/chills, cough, shortness of breath or difficulty breathing, sore throat, runny/stuffy nose, new loss of taste or smell, fatigue, muscle/body aches, headache, nausea/vomiting, and diarrhea.
Contagious Period: Onset of symptoms and a minimum of 24 hours fever free and improved symptoms. Precautions such as masking, should be adhered to for an additional 5 days.
Where to Go: For prompt non-emergency care, call our FREE 24/7 Nurse Now helpline to guide you to the best care and discuss possible home remedies. Simply call 888-4STE-NOW. If you’re having a medical emergency, dial 911.
How to Prevent Spread: Stay home if you are sick, distancing from sick people, covering coughs and sneezes, frequent handwashing, face masks, and taking steps for cleaner air. Cleaner air can mean bringing in fresh outside air, purifying indoor air, or gathering outside.

  • Vaccine Available: Yes
For more information follow the attached link: Covid-19

Overview: Strep is a bacterial infection in the throat and tonsils that is contagious through respiratory droplets or direct contact. Strep throat is treatable with antibiotics.


Signs & Symptoms: Symptoms can include sore throat, pain when swallowing, fever, red/swollen tonsils, swollen lymph nodes in the front of the neck, red spots on the roof of the mouth, white patches or streaks of pus on the tonsils, headache, nausea/vomiting, stomach pain, and rash.

Contagious Period: People diagnosed with strep throat are contagious from the onset of symptoms, while they have a fever, and until they have been on antibiotics for 24 hours.

Where to Go: For prompt non-emergency care, call our FREE 24/7 Nurse Now helpline to guide you to the best care and discuss possible home remedies. Simply call 888-4STE-NOW. Contact your provider if you were treated for strep and there is no improvement or worsening symptoms after being on antibiotics for 48 hours.
If you’re having a medical emergency, dial 911.

How to Prevent Spread: Frequent handwashing is always key in preventing the spread of illness. Daily habits that can help prevent the spread of strep keeping surfaces clean when anyone in the household or that has recently visited the household is diagnosed with strep.

For more information follow the attached link: Strep Throat

Overview: The influenza virus is a contagious respiratory illness spread mainly by droplets made when coughing, sneezing or talking. Illness can be mild to severe.

Signs & Symptoms: Symptoms range in severity and can include fever, chills, cough, sore throat, runny/stuffy nose, muscle/body aches, headache, fatigue, and in some patients, vomiting and diarrhea.
Contagious Period: Flu is most contagious during their first three days of illness but can infect others beginning one day before symptoms develop and up to seven days after.
Where to Go: For prompt non-emergency care, call our FREE 24/7 Nurse Now helpline to guide you to the best care and discuss possible home remedies. Simply call 888-4STE-NOW. If you’re having a medical emergency, dial 911.
How to Prevent Spread: Preventative measures that should be practiced daily are distancing from sick people, covering coughs and sneezes, frequent handwashing, and taking steps for cleaner air. Cleaner air can mean bringing in fresh outside air, purifying indoor air, or gathering outside.

  • Vaccine Available: Yes
For more information, visit the CDC website: Influenza

Not Sure Where to Go?

Check out our social media video series where St. Elizabeth providers explain our care options and help you find the best fit for your needs! Watch more videos and follow St. Elizabeth on Facebook, Instagram, TikTok and YouTube.

Where should I go to get care?

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What issues can Video Visits on Demand treat?

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Symptom Checker

Feeling unwell? Use our Online Symptom Checker to assess your symptoms and make informed decisions about your medical care needs. If you are having a medical emergency, please call 911.