Not Feeling Well? Call the NURSE NOW helpline. (888) 4STE-NOW (478-3669)
  • MYCHART LOGIN PAY MY BILL FIND A DOCTOR FIND A LOCATION COVID-19 RESOURCES PATIENTS & VISITORS MEDICAL SERVICES COMMUNITY OUTREACH RESOURCES CAREERS CONTACT US
  • Patients & Visitors
  • Medical Services
  • Community Outreach
  • Resources
  • Careers
MYCHART LOGIN PAY MY BILL FIND A DOCTOR FIND A LOCATION PATIENTS & VISITORS MEDICAL SERVICES COMMUNITY OUTREACH RESOURCES CAREERS CONTACT US
padding1
Safe and Right Here
padding1

For St. Elizabeth Healthcare and St. Elizabeth Physicians, we were ready and prepared when COVID-19 came into our community and rest assured, we remain ready to care for our community in the safest way possible. 

 

When scheduling an elective procedure or care, it is instrumental to understand, and feel confident, that one of the safest places to be is a healthcare setting. Read below for more information regarding our safety measures. For information and resources on scheduling elective procedures, please contact your provider. 

Safety and Cleaning Procedures

What to Expect During Your In-Person Visit

What "I'm Right Here" Look Like During COVID-19

padding1
padding1

Safety Measures

We are committed to the the following practices for the foreseeable future:  

Masks Will Remain Commonplace

Doctors & Nurses Using Masks

While the U.S. Centers for Disease Control and Prevention (CDC) has updated masking guidance for individuals who are fully vaccinated, St. Elizabeth Healthcare and St. Elizabeth Physicians will continue to require surgical masks that cover both the nose and mouth to be worn by everyone in clinical settings, regardless of vaccination status. Staff will wear medically appropriate masks, while patients and visitors are required to wear surgical masks as well. Any person without proper face covering will be asked to use a surgical mask that will be provided to them by staff. .

Sanitization and Sterilization

Wipe Clean
  • Given the nature of this virus, sanitization and sterilization are a top priority. We will continue to maintain the additional state-of-the-art sanitizing stations in all of our buildings.
    • In the hospital setting, multiple times each day, we are deep cleaning patient rooms, including floors and ceilings. At least twice per shift, our environmental services teams are applying safe, CDC-approved germicide to common areas, lobbies, restrooms and elevators. These measures will ensure we’re eliminating any germs from our care sites.  
    • In the Primary Care and Specialty offices, exam rooms will be cleaned with sanitizing wipes after every patient. Waiting rooms and check-in stations will be cleaned every three hours or as needed following contamination.

Social Distancing

Six feet

St. Elizabeth is committed to social distancing within our facilities. Visitors are permitted to travel only directly to/from the patient room. We also have floor stickers reminding patients, visitors and staff to keep six feet of distance between one another.

Video Visits

Virtual Care

We will continue offering access to video visits with 100% of our primary care physicians and most of our specialists. Video visits are a safe way for patients to get the care they need.

EXPLORE VIDEO VISIT OPTIONS

Visitor Guidelines

Visitor Restrictions

St. Elizabeth Healthcare has activated new visitor guidelines to protect the health of our patients, associates, physicians and community.

Learn More

padding1
padding1
padding1

Safety Measures in Our Primary Care and Specialty Offices

A few things patients will want to know prior to making their appointment and coming into their Primary Care or Specialty office:

  • All patients will be screened prior to appointment.

  • Patients will be asked wear a mask that covers both the nose and mouth at all times. If they do not have one, one will be provided to them to wear during visitation.

    • All staff will wear surgical masks during all patient encounters.

    • Prior to your appointment, you may receive instructions from your Primary Care or Specialty office regarding arriving and checking-in for your appointment in a safe, efficient manner.

    • Only the patient will be allowed in the office, no family members, except for children or patients who require a caretaker.

    • We are performing diligent hand washing and extra cleaning precautions/sterilization.

    With all the precautions we have taken and will continue to take, we believe our hospitals and offices are the safest public spaces in the community.

    padding1
    padding1

    COVID-19 HOTLINE

    COVID-19 Hotline:
    (800) 722-5725

    The COVID-19 hotline is a service operated by the healthcare professionals at the KY Poison Control Center who can provide advice and answer questions. The COVID-19 Hotline (800) 722-5725 can answer general COVID-19 vaccine questions. 

    padding1
    padding1
    About St. Elizabeth
    • About Us
    • Associate Log In
    • Associate Intranet
    • Careers
    • For Health Professionals
    • Foundation
    • St. Elizabeth Physicians
    • Learn More
    How Can We Help?
    • Find a Location
    • Find a Provider
    • Frequently Called Numbers
    • Health Library
    • Pay My Bill
    • Pagar Su Factura
    • Site Map
    Legal
    • Disclaimer/HIPAA
    • Patient Rights and Responsibilities
    • © 2019 St. Elizabeth Healthcare.
    • All rights reserved. St. Elizabeth Healthcare is a registered 501(c)(3) non-profit corporation serving the Northern Kentucky/Greater Cincinnati region. Tax identification #610445850
    Help Us Continue To Provide Quality Care
    • Donate
    • Human Resources
    • Physician Opportunities
    • Volunteer
    Visit St. Elizabeth Physicians
    Healthy
    Headlines
    • Helping you live a better life.
    • View Health Tips
    Social
    About St. Elizabeth
    About Us
    Associate Log In
    Associate Intranet
    Careers
    For Health Professionals
    Foundation & Donations
    Volunteers
    Resources
    CareGram
    Find a Location
    Find a Provider
    Frequently Called Numbers
    MyChart Login
    Pay My Bill
    Legal
    Disclaimer/HIPAA
    Patient Rights and Responsibilities
    Human Resources
    © 2022 St. Elizabeth Healthcare. All rights reserved. St. Elizabeth Healthcare is a registered 501(c)(3) non-profit corporation serving the Northern Kentucky/Greater Cincinnati region. Tax identification #610445850