• Video Visits on Demand: St. Elizabeth Physicians Video Visits on Demand offer a quick and convenient way for patients to see a medical professional within minutes from the comfort of home.
  • Hours vary by holiday:
    • Christmas Eve: 10 a.m. to 8 p.m.
    • Christmas Day: 7 a.m. to 10 p.m.
    • Friday, Dec. 26: 12 p.m. to 10 p.m.
    • New Year’s Eve: 7 a.m. to 10 p.m.
    • New Year’s Day: 7 a.m. to 10 p.m.
  • To schedule, visit stelizabeth.com/virtualhealth.

• Urgent Cares: 
  • All Urgent Care facilities will be OPEN from 10 a.m. to 3 p.m. during the following days:
    • Christmas Eve
    • New Year’s Eve
  • St. Elizabeth Physicians Urgent Care in Florence (8726 US Highway 42) will be OPEN from 10 a.m. to 3 p.m. during the following days:
    • Christmas Eve
    • Christmas Day
    • New Year’s Eve
    • New Year’s Day
  • All other Urgent Care facilities will be CLOSED during the following days:
    • Christmas Day
    • New Year’s Day
• Primary Care Practices: All St. Elizabeth Physicians Primary Care locations are CLOSED on during the following days:
  • • Christmas Day
    • New Year’s Day

  For additional days, hours may vary by practice, please contact your provider’s office to confirm.

• Lab:  Most lab locations will be closed on holidays. Please see exceptions below.
  • St. Elizabeth Healthcare lab in Florence (8726 US Highway 42) will be OPEN to the public 10 a.m. to 3 p.m. during the following days:
    • Christmas Day
    • New Year’s Day
  • Christmas Eve Hours:
    • Crestview Hills, Taylor Mill, Florence Turfway close at 12 p.m.
    • Richwood, Ft. Thomas MOB, Crittenden MOB, Union US-42, Greendale MOB open at 9 a.m. to 3 p.m.
    • All Hospital Outpatient Labs will open at normal time and close at 3 p.m.
  • New Year’s Eve Hours:
    • Crestview Hills Lab closes at 4 p.m.
    • Richwood, Ft. Thomas MOB, Crittenden MOB, Union US-42, Greendale MOB open at 9 a.m. to 3 p.m.
    • All Hospital Outpatient Labs will open at normal time and close at 3 p.m.

  • Visit

    stelizabeth.com/lab for more information.

• Pharmacy: All Pharmacies are CLOSED during the following days:
  • • Christmas Day
  • Medical Village Pharmacy hours:
    • Christmas Eve: 8 a.m. to 5 p.m.
    • Friday, Dec. 26: 8 a.m. to 6:30 p.m.
    • New Year’s Eve: 8 a.m. to 6:30 p.m.
    • New Year’s Day: 9 a.m. to 3 p.m.
  • Cancer Care Retail Pharmacy hours:
    • Christmas Eve: 8 a.m. to 5 p.m.
    • Friday, Dec. 26: 8 a.m. to 6:30 p.m.
    • New Year’s Eve: 8 a.m. to 6:30 p.m.
    • New Year’s Day: CLOSED
  • Florence Outpatient Pharmacy hours:
    • Christmas Eve: 9 a.m. to 5 p.m.
    • Friday, Dec. 26: 9 a.m. to 5 p.m.
    • New Year’s Eve: 9 a.m. to 5 p.m.
    • New Year’s Day: CLOSED
  • Visit stelizabeth.com/pharmacy for more information.
• Surgery: Most outpatient surgery offices will be closed during Christmas Day, New Year’s Day. For additional days, hours may vary by practice, please contact your provider’s office to confirm.

Unless otherwise noted, all locations will operate under normal business hours.