Order & Delivery

The St. Elizabeth Gift Shops want to make it as easy as possible on you to get your gift ordered and delivered.

Gift Shop Balloons

Ordering Information

This information applies to the Gift Shops at St. Elizabeth Edgewood, St. Elizabeth Florence and St. Elizabeth Ft. Thomas.

  • All major credit cards (Visa, Mastercard, Discover and American Express) are accepted.
  • Phone orders are accepted; however, please note that all phone sales are final. No returns, refunds or exchanges are allowed.

Delivery Information

At St. Elizabeth Healthcare, we understand that sometimes visiting a family member who is in the hospital is not possible due to schedules or distance. Therefore, we offer delivery, free of charge, to any inpatient during the following hours:


Monday through Friday, 10:30 a.m. to 3:30 p.m.
Saturday, Noon to 4 p.m.
Sunday, 1-5 p.m.

Edgewood: (859) 301-2137

Florence/Ft. Thomas

Monday through Friday, 9 a.m. to 7 p.m.
Saturday, Noon to 4 p.m.
Sunday, 1-5 p.m.

Florence: (859) 212-5202
Ft. Thomas: (859) 572-3235


Gift Shops are closed, and therefore cannot offer delivery on major holidays. These major holidays include:

  • New Year’s Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day

If Your Recipient Has Been Discharged

In the event that we try to deliver your gift and the patient has been discharged, the gift will not be delivered, your money will be refunded and you will be notified by phone.