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Testimonials

Every day, residents of Northern Kentucky and Ohio choose St. Elizabeth Healthcare for themselves and their family members. Here are some of the reasons why:



I was recently admitted to St. Elizabeth Edgewood due to complications from a colonoscopy. I am a U.S. Navy Persian Gulf War Vet and my treatment at St. Elizabeth was by far the best I have ever had. As a veteran I have had to go to the VA Hospital many times. I never got the care and Attention to Detail (ATD in military terms) that I received at St. Elizabeth at the VA Hospital.

The nurses and staff that cared for me were by far the best I have ever had. They showed me compassion and car and I commend all of them. They are great nurses who seem like they really care. Shortly after I was discharged, I received a card from all the nurses that made my day. I have never received anything like that before.

I thank you the nurses and staff for all you did for me. I would recommend to all of my veteran friends to go to St. Elizabeth for their medical needs every time.
     ~ Jeff M., St. Elizabeth Edgewood Patient


My husband was a patient at St. Elizabeth Florence where he was treated like a king. Jeannie, Monica, Melissa and all of his nurses were just amazing. They work very hard and they seem to all love what they do. I didn’t get to meet all of them but he raved about everyone that came in to care for him during his two-day stay.

We were so impressed and we will tell everyone we know about those great nurses. They go the extra mile for their patients and they do it with such great positive attitudes. I think it is because of their care and support that he is doing so well and feeling so good. He is improving each day and I just know that he will be back to healthy and feeling good again real soon.

Thanks, ladies, for taking such great care of him. You are the BEST!
     ~ Robin P., Family Member of St. Elizabeth Florence Patient


I recently had surgery at St. Elizabeth Florence. I cannot tell you how pleased my wife and I, and the family members who visited with me before and after my surgery were with the care I received. I have been around hospitals a great deal throughout my adult life and am basing these statements on a lifetime of observation and personal experience.

Simply put, this is the best hospital I have ever been in. St. Elizabeth is clean, organized, efficient, and most importantly, patient-centric. But what set St. Elizabeth apart for me is the staff. Everyone I had any contact with was friendly, personable, caring and very professional. I was made to feel important and more than just another patient, but as a special individual. I was made to feel comfortable and cared for.

On the day of surgery, your wonderful staff went out of their way to make both my wife and me as comfortable as possible. I could go on and on about their professionalism, their skills and knowledge, their compassion, their care for me and my dignity and the care for those concerned for me.

I’d like to extend a special thanks to Lisa, my pre/post op nurse (what a wonderful lady and professional) and Erin, Bobby and Shannon in the OR. They made me feel confident, comfortable and calm. I’d also like to thank Dr. Shin, about whom I can’t even begin to say enough.

I hope never to need your services again, but if my family or I ever need hospital care, I will put our trust and care in your capable hands.
     ~ Boyd C., St. Elizabeth Florence Patient



I feel that Lisa S. deserves recognition because she was such a positive person during my stay. She listened when I needed to talk and explained things I was too embarrassed to ask the doctor about. I hope future patients are as lucky as I was to have this wonderful nurse care for me.
     ~ Alberta O., St. Elizabeth Ft. Thomas Patient


I’d like to recognize St. Elizabeth Healthcare Security Officer Greg R. for coming to my rescue. While visiting my husband in the hospital, I’d left my vehicle lights on. Sure enough, my battery was dead when I tried to leave. Greg saw me stranded and was able to get my car started so I could be on my way.

It was a horrible day and a terrible week but having Greg show the kindness that he did made a huge impact. Thank you!
     ~ Michelle T., Family Member of St. Elizabeth Florence Patient


When Lindsey D. delivered lunch one day during my family member’s stay, there was a card with a Bible verse on his tray. This card, while a simple token, came during a time of despair and was truly a “God Send.” We were so moved by this message that we asked Lindsey where it came from. She wasn’t sure but said she would investigate and let us know. While often times, it is expected that people will forget or not follow up, Lindsey not only followed up once, but twice (once the following morning). She provided us with the info we were asking for. Lindsey deserves to be recognized for her commitment to customer service and her delivery on a promise – things that are often hard to come by nowadays.
     ~ Family of St. Elizabeth Edgewood Patient



I’m the son of patient Rod K. I flew in from Texas and spent 6 nights with my dad under many nurses’ care. I would like to recognize Sandy E. for going above and beyond to provide my father with the care I expected. She was extremely personable and helped to bring a smile to his face during his time of need. My father was assisted by 10-12 different nurses during my six days/nights in the hospital. Both he and I wish Sandy would’ve been in all 12 slots. She is the best.
     ~ Jeff K., Family Member of St. Elizabeth Edgewood Patient



In my opinion, Nathaniel B. goes above and beyond to make the patient as comfortable as possible. He made me smile and was very enjoyable to be around. He truly cared about me as a person and gave me dignity and respect. He was very good at explaining what was going on in terms I could understand, even in my weakened state. I’m so thankful he’s working at St. Elizabeth!
     ~ David E., St. Elizabeth Ft. Thomas Patient



Pat G. was extremely sweet prior to my father’s surgery. I was impressed with her bedside manner and professionalism. She even took time to follow up with us on my father’s status after his surgery.

Pat made our family’s experience at St. Elizabeth wonderful and even decreased our anxious feelings. Thanks so much, Pat! Wonderful job!
     ~ Family of St. Elizabeth Ft. Thomas Patient


During my stay, all of the staff was very good to me. However, I want to specifically thank Tony B. He just was so helpful – anticipating all my needs. I really appreciate everything he did for me. I really think he stood out. He was very knowledgeable and very kind. I really felt he went over and above. Thank you, Tony.
     ~ Ann D., St. Elizabeth Edgewood Patient



Katie F. is a very special lady. Every time I’ve had her as a nurse she has gone out of her way to make me comfortable. I’ve been in a lot of pain and discomfort and she has consistently shown almost like a motherly love and concern for me.

She has been an angel during my stay. I wish everyone could have the love for people that she has shown me. Thank you, Katie. It really means a lot.
     ~ Jeff C., St. Elizabeth Florence Patient


I just spent two days in your women's surgical unit. Thank you so much for the excellent care. Special thanks to the two nurses that took great care of me..Diane and Denise. I appreciate all their kindness and compassion.
     ~ Kelly K., St. Elizabeth Edgewood Patient - via Facebook



I was at the hospital with my mom who was admitted for chest pains. I received a call that my daughter was in a car accident in Lexington and she needed me to fax paper work to her regarding her healthcare insurance. I went to registration to ask about using their fax machine. They were VERY helpful and understanding. They let me use their fax machine and were very kind. I really appreciated their help. It meant a lot.
     ~ Vicki F., Family Member of St. Elizabeth Florence Patient



So thankful for the wonderful care the St. Elizabeth {Ft. Thomas} Critical Care unit nurses gave my husband when we were vacationing in Kentucky last November. They were so very kind to this out-of-state worried wife as well. They are the best!
     ~ Nancy M., Family Member of St. Elizabeth Ft. Thomas Patient - via Facebook



{The St. Elizabeth Ft. Thomas Critical Care Nurses} are some of the best! They treated me with great care when I had my breast cancer sugery. Thanks for all you do.
     ~ Victoria R., St. Elizabeth Ft. Thomas Patient - via Facebook



My mom was hospitalized on 7D and really wanted to read the Sunday paper. I went to the newsstand at the Main Entrance at the front door and there were no papers.

Amy from Radiology approached me and asked if she could help with anything. I explained my situation. I then left the hospital to attend mass. Lo and behold, while I was at church, Amy personally delivered a paper to my mom!

Mom was thrilled and I was touched that Amy went out of her way to complete an act of kindness. God bless you, Amy! And thanks, St. Elizabeth, for having this caring individual on your staff.
     ~ Sandy R., Family Member of St. Elizabeth Edgewood Patient


My grandfather was admitted to the hospital for his end of life care. He had not had much of an appetite for the past two months. We could hardly get him to take a bite of anything for the past week.

The night before he passed he became very alert and wanted to eat, and he requested a hamburger of all things. Marlene was his nurse and wanted to make sure he got what he wanted. I found out later there is no cafeteria there, so she went out to Wendy’s and used her own money to get this hamburger that he wanted.

When we asked her that evening about it she said she didn’t know if he would eat it but wanted him to have the chance to. He ate the whole thing. This was so sweet that she would take the time to do this for my dying grandfather. That was the last meal he ate. He went into a coma and passed away the next evening.

I want to thank her for being so caring and taking the time to grant his wish of a simple hamburger. This truly made our family feel so happy. Thank you, Marlene! You are a very special person and we appreciate your kindness more than you will ever know.
     ~ Sara S., Family Member of a St. Elizabeth Grant Patient



We are over the road truck drivers and we live in Texas. We got this far on our trip and Randell had to have gallbladder surgery. Melissa was so kind in every way. She was our "angel" sent from heaven. I told my husband one night that because we had been here over a week, I was running out of clean clothes. The next day, without me saying anything about it, she offered to wash some clothes for me. I was surprised and blessed by the offer. God is so good to His kids. Thank you, Melissa for obeying God's voice. You were our family here.
     ~ Dottie L., Family Member of a St. Elizabeth Florence Patient


My Dad, William D., wanted to thank Cathy, his nurse on 6D when he was there over Father's Day. She brought him a Father's Day card and he wanted to give her a heartfelt "Thank You" for her special thoughtfulness that day!
     ~ Lynn B., Family Member of a St. Elizabeth Edgewood Patient


I would like to recognize 2 associates from St. Elizabeth Florence.

On August 21, 2013, I collapsed in the hallway near registration and suffered cardiac arrest due to a massive heart attack. These ladies went beyond the call of duty to stabilize me so that I could be transported to St. Elizabeth Edgewood. Their quick response and fast-acting procedures saved my life.

I want to thank them for the exceptional job they did in treating me.
     ~ Gerry M., St. Elizabeth Florence Patient



Thank you to the CCU (Critical Care Unit) for the kindness and great care they showed and gave to me and my husband while we were there with my uncle. They were wonderful with him and gave him excellent care.
     ~ Gloria M., Family Member of a Patient - via Facebook



I could not have asked for better care than what I received from your staff. Everybody was very gracious and kind to me.

Your staff is the greatest! I'm thinking of carrying a card in my wallet that if I am injured to please take me to St. Elizabeth Edgewood and to notify 2B2 upon my arrival.

I’d like to thank Donna Parsons and her staff. Team 2B2 is the GREATEST!
     ~ Gary W., St. Elizabeth Edgewood Patient



I would like to recognize Adam from the Pharmacy. Adam came to my room to educate me about Pradaxa. The day he came in I was feeling very depressed and he took his time to talk and listen to me. Adam did more for me in those few moments than any medicine ever could. I thank him.
     ~ Margaret C., St. Elizabeth Ft. Thomas Patient



My 90-year-old mother was a patient at St. Elizabeth Edgewood. The care she received from all staff on the unit was exceptional. Each person was capable, professional, compassionate, friendly and nurturing. My mom responds to encouragement and attention and I believe receiving this aided her good recovery.
     ~ Jan S., Family Member of a St. Elizabeth Edgewood Patient



I just wanted thank the fun staff at St. Elizabeth Edgewood for being so friendly and helpful. I have never been through a kidney stone before this. AS AWFUL AS IT WAS, the entire staff made me feel comfortable. If one is in that situation, it is good to know that this is the kind of treatment you receive.
     ~ Pam B., St. Elizabeth Edgewood Patient



Thank you and your wonderful staff for taking such wonderful care of my father-in-law. You have an outstanding nursing staff that is not only professional but patient with complainers. My wife and I were really impressed with Molly and the nurse we referred to as "The Warden." However, your entire staff that we dealt with was as great as they come.
     ~ Dan S., Family Member of a St. Elizabeth Edgewood Patient



I came to Edgewood for a test that was ordered. There was some confusion with the order and I was not a happy camper. Despite the confusion, Debbie, who was working the desk, and Karen, the technician, were both outstanding. They went above and beyond and they made me feel at ease. I have had a lot of tests at St. Elizabeth and they were truly the best. They both handled my situation with the utmost professionalism.
     ~ William R., St. Elizabeth Edgewood Patient


My elderly mother, who is experiencing Dementia issues, was preparing to be discharged from the hospital after having been admitted 2 days earlier through the ED. After an unplanned admit to the hospital and a two day stay, Mom’s physical appearance was a little worn to say the least.

Nichole and Penny were kind enough to roll Mom into the bathroom for a nice shower and hair shampoo. Not only was it wonderful for Mom, but a Godsend for the family. Those activities of daily living at home with an aging parent can be a chore. I applaud the effort of Nichole and Penny and all the staff at St. Elizabeth Edgewood who went out their way to make Mom’s stay as nice as possible.
     ~ Don L., Family Member of a St. Elizabeth Edgewood Patient



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