Taylor Young Find a Location Find a Doctor Volunteer Services The St. Elizabeth Teen Volunteer Program has been an amazing part of my life for the past year and a half. This program has taught me a variety of new skills, and strengthened existing ones. I have had the chance to interact with outstanding doctors, nurses, and patients. My knowledge gained from this volunteer position will benefit me for the rest of my life, and assist me in my future career. I began volunteering with St. Elizabeth in May of 2015. I knew of the volunteer program because my mother is an Assistant Nurse Manager at St. Elizabeth Fort Thomas. She encouraged me to apply. At the time, I aspired to be a nurse and I believed it would be a beneficial experience. I thought learning how a hospital worked and seeing firsthand what I could be experiencing in the future would help me decide if I truly wanted to go into the medical field. After reviewing all the departments at St. Elizabeth, I decided I wanted to volunteer in the Emergency Department. I knew it would be extra training, but I didn’t mind. I hoped the ED would be an exciting learning experience, and it was. Over the summer of 2015, I volunteered Tuesday and Wednesday 8 a.m. to 11 a.m. Spending eight hours a week in the ED, I learned a lot. While most would find stocking the blanket warmer, running blood samples back and forth to the lab, and cleaning hospital rooms boring, I found it exciting. I was able to befriend doctors, nurses, and techs, all who have made a lasting impact on my life. I met an array of interesting people and heard inspiring stories. I grew in patience and understanding. I became more grateful for who and what I have in my life. Although I no longer volunteer in the emergency department, I am still learning and growing in my position at the information desk. I began volunteering at the Information Desk in the Fall of 2015. I volunteered two Saturdays a month 9 a.m. to 1 p.m. in the ED, and the other two Saturdays 9 a.m. to 1 p.m. at the information desk, before switching over to all four Saturdays a month in the Spring. Working at the information desk has allowed me to really know how the hospital works. I must know where every department is and how to get there. Volunteering in this position has also strengthened my communication skills. I often must talk to distressed family members, and I need to be able to be comforting to them in a difficult time. On occasion, I have had to handle out of control patients and communicate effectively with them and security to solve the issue. Everything I do in the position is a rewarding experience, however I do favor some moments more than others. My favorite moments of volunteering at the information desk is seeing the face of the patients when they go home. I see them wheeled out by transporters and picked up by their family. They often looked joyous and relieved. Their happiness rubs off on me, and I once again feel grateful for my health and my life. Interacting with so many patients and families has given me many skills I will be able to use in college and my future career. I aspired to be a nurse or physician’s assistant when I began volunteering, however this is no longer the case. I have decided to pursue a career in business finance. I enjoy communicating with others, problem solving, and learning. All of these, I have been able to discover and strengthen through volunteering. In my future career, I may have to deal with stressed or emotional customers or employees. My position in both ED and information desk gave me the experience needed in handling people under such duress. Volunteering at the hospital has also strengthened my passion for community service. I no longer feel like I am providing just a service to St. Elizabeth. Volunteering has become such an integral part of my life. I know the importance of giving back to my community, and I will continue to do so for the rest of my life. The opportunity to volunteer with St. Elizabeth has been one of the most rewarding and impacting experiences of my life. The skills I have gained will assist me in college, as well as my future career. I have been inspired to live a more thankful, more patient, and more kind life.