News Room: St. Elizabeth Physicians Primary Care Offices Recognized for Patient-Centered Care
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Crestview Hills, KY – St. Elizabeth Physicians primary care offices are leading the way when it comes to providing coordinated, patient-centered care to their patients. That fact was made official last week when all 28 of the eligible practices received the highest possible recognition as patient-centered medical homes from the National Committee for Quality Assurance (NCQA).
At patient-centered medical homes like these, the doctors build strong partnerships with their patients and use proven medical practices and the latest technology to ensure every patient gets the care needed, when it’s needed, without anyone or any health concern “falling through the cracks.” It’s the kind of care that takes a lot of extra effort and medical expertise, but these three practices are doing it and, according to the NCQA, they’re doing it exceptionally well.
“For the patient, having a medical home feels like having an old-style family doctor, but with a team of professionals using modern technology and knowledge to provide the best care possible,” said St. Elizabeth Physicians President and Chief Executive Officer, Dr. Glenn Loomis. “This recognition system is a good tool for patients to use when they’re looking for a physician or seeking to improve their level of care.”
To receive the NCQA recognition, practices must show they meet the key qualities of medical homes and follow standards for patient-centered medical homes established by the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.
“PCMH recognition shows that St. Elizabeth Physicians has the tools, systems and resources to provide their patients with the right care at the right time,” said NCQA President, Margaret E. O’Kane. “The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients.”
Patient-centered medical homes like St. Elizabeth Physicians primary care offices follow certain key practices meant to ensure that care is easy to obtain and delivered at the highest level. For instance, medical homes, must have written standards spelling out how they will make services accessible to patients and how staff will ensure that care is delivered seamlessly to each individual. St. Elizabeth Physicians also has established practices for:
- Using evidence-based medicine to treat chronic conditions.
- Tracking each patient’s progress.
- Organizing treatment information.
- Obtaining patient feedback.
- Preventing illness and injury.
- Meeting specific patients’ cultural and language needs.
- Tracking referrals to other providers.
- Using technology for prescriptions.
- Measuring and reporting performance.
You can find out more about the rating system for patient-centered medical homes by going online to www.ncqa.org.